物流政策

Shipping Policy for Wild and Shiny

Thank you for choosing Wild and Shiny! To ensure a smooth shopping experience, please review our shipping policy below:  

1. Order Processing Time
All orders will be processed within 3-7 business days after payment confirmation. For customized products, additional time may be required, and processing could take up to 10 business days. We recommend placing your order in advance to avoid delays and ensure timely delivery.  

2. Shipping Times & Carriers
As we ship worldwide, delivery times vary depending on your location. We partner with reputable logistics providers to offer reliable and efficient shipping services. While we strive to deliver quickly, please note that international shipments may experience delays due to customs, local holidays, or unforeseen circumstances.  

3. Real-Time Tracking
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package’s journey in real time. Check your spam folder if you don’t see the email, or contact us for assistance.  

4. Custom Products & Delays
For personalized/custom items, please allow extra production time as specified in the product description. We’ll notify you promptly if any unexpected delays arise.  

5. Contact Us
Questions about your order? Reach out to our customer service team at wildandshiny-service@outlook.com. We’re here to provide updates, resolve issues, and ensure your complete satisfaction.  

Note: Wild and Shiny is not responsible for delays caused by customs, natural events, or incorrect shipping addresses. For details on returns or refunds, visit our [Refund Policy] page.  

Thank you for trusting us with your order! 🌟